You know the score. You need to be somewhere, you could drive but you’re thinking about finding somewhere to park, how long you can park there for, trying to understand your SatNav whilst keeping your eyes on the road whilst trying to read road names all while trying not to sweat too much before you get there. It’s a pretty important meeting, so you need to be in one piece by the time you get there. Taking the train would be easier, right? Quicker too, and you can get your bearings when you get off at the other end, ask passers-by if they could point you in the right direction. A piece of cake. Or so you thought.

Now you’re sat in the station, bag and ticket in hand, watching everyone else get on their train and get to where they need to be, and there you are, stagnant because your train has been delayed. You’re looking at your watch, thinking about how much time you’ve got left before you need to start thinking about buying a ticket for another service because you simply have to get to this meeting. There’s no two ways about it, you have to be there, and now your train has been delayed. You start kicking yourself because you were going to drive and now you’re stuck waiting for a train that may never come. The thing is, there’s no website that foresees the future, there isn’t a website where you can type in ‘Will there be any First Transpennine Express Trains delays today?’ – at best you get live updates from the station public address service but if your train wasn’t delayed until a few minutes ago then there’s no way of knowing until the train is already delayed.

First Transpeninne Express Trains delays aren’t uncommon; the amount of delayed journeys last year for all rail services was astronomical and First Tranpennine Express were not exempt from the offending companies. It’s really irritating for anyone, whether you have other options of travel or not. You booked a train in good faith, and it wasn’t cheap either. The government is always trying to get less cars on the roads because of pollutions/congestion/one thing or another, so why the hell aren’t there better services for rail passengers? While there’s nothing we can do about you missing your meeting, we can however get you your cash back for your ticket that you now can’t use, or that is pointless because you’ve ended up being herded onto the next train that is packed and you now know how many armpit hairs the guy next to you has.

If you’ve found that you’ve fallen victim to First Transpennine Express Trains delays, we can help you. Just download our app from AppStore and upload a picture of your tickets, and we’ll save you the hassle of filling out long forms and going through the convoluted process of claiming your money back. It’s really simple and we’re the first in the country to offer this kind of service so we’re pretty top notch even we do say so ourselves. Don’t let First Transpennine Express Trains delays hold you to ransom, download our app and be armed and ready the next time your travel!